Our Story
TrustChain was founded with a simple observation: billions of dollars in digital assets remain uninsured. Traditional insurance companies lack the expertise, infrastructure, and willingness to cover crypto-specific risks — leaving millions of holders exposed.
We assembled a team of insurance veterans, blockchain engineers, and security researchers to build something different. A company that doesn't just slap a crypto label on an existing policy, but genuinely understands the threat landscape — from smart contract exploits to physical coercion attacks.
Based in Switzerland, one of the world's most trusted regulatory environments, TrustChain combines institutional-grade underwriting with the speed and transparency that crypto natives expect. Every policy we write is tailored to how people actually hold, use, and transact with digital assets.
What We Cover
Comprehensive protection across every attack vector in the crypto ecosystem.
Wallet & Device Protection
Coverage for hardware wallets, software wallets, and device compromise. If your keys are lost or stolen, we've got you covered.
Exchange & Custodian Coverage
Protection against exchange hacks, insolvency, and custodial failures. Your assets stay insured even when held by third parties.
Social Engineering & Fraud
Comprehensive coverage for phishing attacks, SIM swaps, impersonation scams, and other social engineering threats targeting your crypto.
Physical Threat Coverage
Industry-first protection against physical coercion, kidnapping, and so-called '$5 wrench attacks' that target crypto holders.
Why TrustChain
Purpose-built for crypto
Unlike traditional insurers trying to retrofit old policies, TrustChain was designed from day one to understand blockchain, DeFi, and digital asset risks.
Fast claims
Our streamlined claims process is built for speed. Most claims are reviewed within 48 hours and paid out within 5 business days.
Total coverage
From cold storage to hot wallets, from centralized exchanges to DeFi protocols — we cover the full spectrum of digital asset risks.
Expert team
Our team combines deep insurance industry experience with blockchain expertise. We speak your language and understand your risks.
Our Offices
Headquartered in Switzerland, the global standard for trust and regulation.
Zürich
Hardstrasse 201, 8005 Zürich
Our headquarters and primary operations center.
Basel
Grosspeteranlage 29, 4052 Basel
Our research and client relations office.